Last Updated: 09/25/2024
At Paname Crêpes (referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website panamecrepes.com (the “Site”) or interact with us in any other way, such as through our social media platforms, email, or by visiting our store in person.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information
- Contact Information: such as your name, email address, phone number, and postal address.
- Booking Information: details related to reservations or inquiries made through our “Kashikiri” party plan or other services.
- Payment Information: for purchases made on our site or in-store.
- Social Media Information: If you interact with us through social media (e.g., Instagram, Facebook), we may collect your social media username and any other information you provide in that context.
1.2 Automatically Collected Information
When you visit our site, we may automatically collect information about your device and how you interact with our website. This may include:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Viewed and Time Spent on those pages.
- Cookies and Tracking Technologies (see Section 4).
2. How We Use Your Information
We use your information in the following ways:
- To Provide Services: To process orders, bookings, and inquiries regarding our services, including the Kashikiri party plan.
- To Improve Our Website: By analyzing user behavior, we can enhance the functionality, content, and overall user experience of our website.
- To Send Marketing Communications: If you opt-in to receive updates, we may send you promotional emails about our products, special offers, and events.
- For Customer Support: To respond to your inquiries and provide customer service.
- For Legal Compliance: To comply with legal obligations, regulations, or contractual obligations.
3. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing transactions, or providing services to you (e.g., payment processors or email service providers). These third parties are required to maintain the confidentiality of your information.
- Legal Obligations: We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations or protect the rights, safety, or property of our business, employees, or customers.
- Business Transfers: In the event that our business is sold or merged, your information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files that are stored on your device when you visit a website. They help us analyze web traffic, remember your preferences, and understand how you use our site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function correctly, such as remembering items in your cart.
- Analytics Cookies: Help us analyze how visitors use our website (e.g., Google Analytics).
- Marketing Cookies: Track your online behavior to display relevant ads.
You can choose to accept or reject cookies through your browser settings. However, please note that disabling cookies may impact your experience on our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
6. Security of Your Information
We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers. However, please be aware that no method of transmitting information over the internet is completely secure.
7. Your Data Protection Rights
Depending on your location, you may have certain rights under data protection laws, including the GDPR if you are in the European Economic Area (EEA):
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccuracies in your personal data.
- Right to Erasure: You can request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: You may request that we limit how we use your data.
- Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data in certain situations, including for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at [insert contact email].
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms. If you click on these links, you will be directed to third-party sites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of such websites, and we encourage you to review their privacy policies.
9. Changes to Our Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes we make will be posted on this page, and the “Last Updated” date at the top will reflect the most recent revision. We recommend that you check this page periodically to stay informed of any updates.
